Warranty claim

At VELFAC, we work hard to always deliver flawless windows and doors. Unfortunately, manufacturing errors or damage can occur during transport from the factory to the delivery address. If you experience faults in your VELFAC windows and doors, you can submit a claim.

Thank you for your request


We have now registered your request in our system.

We will send you a receipt by e-mail containing further information regarding your claim.

If you have questions about your request, you are welcome to contact our customer service team.