VELFAC Distributors

Here to support you every step on the way

Our windows and doors are sold exclusively through our distributors, a UK wide network of professionals selected for their excellent product and technical knowledge, and their ability to provide a turnkey solution for your project. VELFAC distributors offer a wide range of services to help you every step on the journey to your new windows and doors.

Benefits of using a local distributor


  1. They are experienced professionals with an excellent knowledge of VELFAC windows and doors

  2. They can offer a wide number of services, including site visit, openings measuring, installation, building works and so on

  3. They know your area, as they are local to you; this means they can offer specific advice on your project

  4. They offer a friendly and approachable service, and are always on hand for any question you may have

  5. One point of contact: they are there to support you every step on the way - from initial advice, throughout the purchasing process up to any maintenance/ repair work needed after installation



Frequently asked questions


Who are VELFAC Distributors?

Distributors are independent companies that work locally to their base. All distributors have access to training on the installation and servicing of VELFAC products.

Why does VELFAC sell its products through distributors?

VELFAC is a manufacturing company only, therefore we need a strong network of partners close to our customers, in order to help them all the way through the process.

What services can distributors offer?

  • Local showroom to see VELFAC windows and doors
  • Advice and ideas for your project
  • Site visits including survey of existing openings, size measuring and so on
  • Quotation and order processing
  • Supply of complementary products (eg. Rooflights)
  • Supervision of offloading of deliveries
  • Checking and reporting of transport damage & quantity discrepancies
  • Removal of existing windows and doors
  • Supply of materials for the installation
  • Installation of your windows and doors in accordance with VELFAC standards
  • Cleaning up of waste and debris
  • Building works and other additional services required
  • 12 years product warranty on your windows, 5 years product warranty on your doors


Every project is unique and VELFAC recommend discussing all of your needs with our distributors to make sure that every aspect of the works is understood and agreed prior to commencement.

Why I’m not able to contact my local distributor directly?

Distributors are independent companies, selected and trained by VELFAC. As each company offers different packages and services, we are happy to suggest one that suits your project, based on type of works required, numbers of windows and doors needed and also your timeframe. If you would rather work with a different company from the one who contacted you, please let us know and we will provide contact details of another local distributor in your area.

I have been contacted by a local distributor, but I would rather work with a different company, what should I do?

There are many VELFAC distributors nationally, so if you don’t find exactly what you are looking for, please get in touch with our team and we can put you in touch with an alternative company. 

Do VELFAC Distributor offer product warranty?

Yes. VELFAC windows and doors arrive with a comprehensive warranty of 12 years for windows and 5 years for doors. In the unlikely event that the distributor that you choose ceases to trade, your product warranty will be maintained directly with VELFAC for total peace of mind. 

What should I do if I have any concern regarding my VELFAC windows and doors?

For any concern, question or doubt regarding your VELFAC products, your distributor is there to help you. Please get in touch with them as soon as possible.

Ready to discuss your project with a VELFAC distributor?

Get a quote on VELFAC windows and doors

Tell us about your project, and we will make sure you get a no obligation quote from your local distributor.