Contact VELFAC

Coronavirus - Customer Information

VELFAC Ltd is carefully monitoring the evolving situation around the Coronavirus and is committed to mitigating any potential impact on our supply chains and operations for our customers. We are doing everything that we can to keep the business running while taking all the necessary precautions to avoid spreading the virus.

For our international manufacturing facilities in Europe this means:

• Production has been split into smaller cells, access to production has been restricted, extra sanitary precautions are taken everywhere including many employees working from home.
• Our suppliers are delivering as usual which means that we can keep production running
• Our factories are running and all orders are produced.
• We are delivering to building sites as planned despite some queuing caused by border control

Based on information and guidelines from the authorities, we have established several preventive measures to safeguard the health and well-being of our customers, suppliers, business partners and employees, while ensuring continuity of our business and our operations in UK and Europe.

In the UK these measures include:

• Limiting travel/ face to face meeting when possible
• Encouraging homeworking for our employees
• Closing our showroom in Kettering to the public

We will continue to support our customers as close to usual as possible, while monitoring the situation closely to ensure that our customers and our organization are provided with up-to-date information, and that any required actions are taken. Please keep on contacting us in the normal ways for enquiries/orders. Our showroom at the National Self Build and Renovation centre in Swindon will continue to operate as usual, until further notice.

Domestic Projects Contact

VELFAC Direct LTD
Phone: 01536 313 552
Fax: 01223 897 101

Sales Enquiries:
directestimating@VELFAC.co.uk

Order Co-ordination:
directorders@VELFAC.co.uk

After Sales Service:
Make a request
service@dovista.com
Phone: 01223 897 155

Ground Floor
1400 Montagu Court
Kettering Parkway
Kettering Venture Park
NN15 6XR

Housebuilding Multi Plot Projects Contact

VELFAC LTD
Fax: 01223 897 101

Sales Enquiries:
Phone: 01223 897 185
housebuilding@VELFAC.co.uk

Post Order Enquiries:
Phone: 01223 897 190

After Sales Enquiries:
Make a request
service@dovista.com
Phone: 01223 897 155

7 Avonbury Business Park
Howes Lane
Bicester, OX26 2UA
United Kingdom

Commercial Projects Contact

VELFAC LTD
Phone: 01223 897 100
Fax: 01223 897 101

Enquiries:
sales-support@VELFAC.co.uk

After Sales Service:
Make a request 
service@dovista.com
Phone: 01223 897 155

Registration no.: 2332292
VAT no.: GB 493 3468 16
Registered in England and Wales

VELFAC LTD
The Old Livery 
Hildersham
Cambridge
CB21 6DR

VELFAC LTD
Suite 11A M.I.O.C. 
Styal Road
Manchester
M22 5WB